Communications Officer Self Screening

The following requirements need to be understood by all candidates for this position classification.  Please answer the following questions and acknowledge below.

Are you willing to work an irregular shift schedule during your probationary period, where one week you might be on day shift having Monday and Tuesday off, and the next week on night shift with Wednesday and Thursday off? *
Are you willing to work weekend, and holidays? *
Are you willing to rotate to any shifts: day or nights? *
Are you willing to accept last minute changes in your work schedule, which might require you to cancel personal plans? *
Are you willing to be subjected to abusive and profane language on the phone and deal with it unemotionally? *
Are you willing to take directions from a supervisor in front of your peers? *
Because you are working 12 hour shift without scheduled breaks, there may be times when you are required to forego breaks due to understaffing or shift activity. Are you willing to give up breaks when necessary? *
Are you willing to work in an environment with small windows, little ventilation, and temperatures that might be too cool or too hot for your personal confort? *
Are you willing to be at a console that restricts your movements to a 6-foot radius, except for your breaks during a 12-hour shift? *
Are you willing to learn all functions of the job - complaint taking (answering questions, processing calls for citizens), law enforcement, ambulance and fire dispatching (which requires receiving and transmitting messages over a radio frequency)? *
Are you willing to read and study several hundred pages of manuals, complete homework assignments, fill in study guides, and take written tests during your training period? *
Are you able to comprehend that when you process a call incorrectly, that it could contribute to someone's property being lost or damaged; or someone being seriously injured or dying? *
Are you willing to be closely supervised and questioned routinely about why you followed a certain course of action without taking it personally? *
This job requires you to copy information as it is being received, simultaneously digest what you heard and respond immediately. Is this something you would be able to do? *
Are you willing and able to deal calmly with angry people when the problem is not your fault? *
Are you willing to deal with a crises call, where a child might have dies, an officer injured, a woman assaulted, and set it aside to continue to calmly deal with an irate citizen complaining of a barking dog? *
If you smoke, are you willing to go without a cigarette for an entire shift if necessary, or smoke only during breaks? *
Are you willing to work under constant electronic surveillance that records all telephone and radio messages? *
Note:
IF YOU ANSWERED NO TO ANY OF THESE ABOVE QUESTIONS, PLEASE RE-CONSIDER APPLYING FOR THIS POSITION.
I have read, understood, and answered all questions listed above and would like to apply for this position.
Acknowledgement Question *
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